Frequently Asked Questions
Welcome to our FAQ page! Have a question about DROP’s mission or products? We’ve got answers. Explore below to learn how we collect, recycle, and create unique products for pickleball fanatics!
General Questions About DROP
Product and Order Information
Community and Partnerships
What is DROP?
DROP is an organization dedicated to creating amazing, creative, fun and quality products by recycling and repurposing used and broken pickleballs. We collect discarded pickleballs and transform them into high-quality, eco-friendly products that celebrate the sport and reduce the game of pickleballs impact on landfills.
Why is recycling used pickleballs so important?
Most pickleballs are made from durable plastics, which can take hundreds of years to decompose. By recycling with us, you help reduce landfill waste while supporting a sustainable solution for future generations of pickleball lovers.
How does the DROP recycling process work?
After we collect used pickleballs from our partner facilities and tournaments, we sort them by type and color, clean them, shred them, and melt them into a new material. This material is repurposed to create fun, practical, and eco-conscious products.
What products are available from DROP?
We are currently working on a variety of products crafted from used and discarded pickleballs. Check out our shop page for the latest product drops!
How do I place an order?
Simply browse our online store, select your products, sizes, and proceed to checkout. We offer secure payment methods to ensure a seamless shopping experience.
If you would like to place a bulk order (20+ items) please reach out to us directly using any of our multiple contact forms.
Bulk orders are great for tournaments, leagues, blacklight events and clinics.
What is your return policy?
If you are unsatisfied with your purchase, you can return it within 30 days of delivery. The product must be in unused condition.
Where do you ship?
We currently ship across the United States and Canada. If you’re located outside these regions, please contact us to discuss international shipping options.
How long does shipping take?
Most orders are processed within 2 business days and arrive within 5-7 business days. You’ll receive a tracking number once your order ships.
How can I get involved or partner with DROP?
We’re always looking for partners in the pickleball community! If you’re a club, tournament organizer, or brand interested in collaboration please fill out any of our contact forms and we will be in contact ASAP!
Do you host events or collection drives?
Yes! Stay tuned for upcoming collection drives, eco-events, clinics and tournaments. Follow us on social media to stay updated on our events calendar.